OPTIFILE IN YOUR STORE

Everything in your store, connected.

From the first appointment to examination, ordering, payment and aftercare. Optifile brings the daily work in your store together and keeps information available when you need it.

THE DAILY PRACTICE

The working day starts with an overview.

Appointments, tasks and customers come together in the daily overview. Optifile supports not only administration, but the organisation of your working day as well.

09:00AppointmentNew customer
10:30ExaminationCheck-up
13:00BreakTime to recharge
14:00DeliveryCollect glasses
15:30Check-upGlasses 1 year
16:30Team meetingTeam

ONE CUSTOMER, ONE RECORD

Information that travels with your customer.

Optifile brings customer details, examinations, orders, appointments, payments, documents and history together.

Appointments
Examinations
Orders
Documents
Payments
History

FROM EXAMINATION TO ADVICE

Use information where it is needed.

Data can be received from connected equipment and, where supported, can also be sent from Optifile to equipment.

Measure
Record
Compare
Advise

FROM CHOICE TO ORDER

The process stays connected after the advice.

Once a product has been chosen, Optifile supports the ordering process. Orders, changes and statuses remain linked to the customer.

Product choice
Order
In progress
Received
Delivery

STOCK, CHECKOUT AND DELIVERY

From arrival to payment.

Stock, item registration, barcodes, payments and final delivery remain connected to the customer and order.

AFTERCARE AND HISTORY

It does not stop at delivery.

Check-ups, new appointments and repeat orders build on information already available. History keeps its value and aftercare naturally leads to the next customer contact.

Appointment
Examination
Advice
Order
Delivery
Aftercare

AND MUCH MORE

Everything for the daily practice.

Optifile supports you throughout the complete process, in and outside the store.

Agenda & staffing
Stock management
Checkout & payments
Repairs
Documents
Mailings
Direct debit
Reports
Telephony
User rights
Multiple branches

OPTIFILE ONLINE

And it continues outside the store.

With Optifile Online you can make part of your service available outside the store too. Your customer stays connected to your store even when they are not there in person.

Curious how Optifile works in your store?

A demonstration says more than a long list of features. We would be happy to show you how Optifile fits your daily practice.